CERTIFIED PATIENT SAFETY PROFESSIONAL (CPSP)

The Certified Patient Safety Professional (CPSP) program equips healthcare professionals with the essential knowledge, practical skills, and confidence required to actively contribute to patient safety initiatives within healthcare organizations.

Designed for clinical and non-clinical healthcare professionals, the program focuses on translating patient safety principles into daily practice—supporting safer care delivery, risk reduction, and continuous improvement across clinical and operational settings.

Rooted in real-world healthcare environments, the program emphasizes practical application of patient safety concepts, helping participants understand how errors occur, how risks can be identified, and how systems can be improved to prevent harm.

Through a balanced blend of theory, real case discussions, and applied tools, participants gain the ability to recognize patient safety risks, apply structured improvement methodologies, and support a positive safety culture within their teams.

The program places strong emphasis on teamwork, communication, learning from incidents, and embedding patient safety practices into routine care processes—aligning with international standards and accreditation requirements.

Participants will be able to:

• identify and reduce patient safety risks
   
• apply patient safety tools in daily practice
   
• support incident reporting and learning systems
   
• improve teamwork and communication
   
• contribute to a culture of safety
   
• support compliance with accreditation standards
   

Healthcare professionals working in:

• Clinical departments (physicians, nurses, allied health)
   
• Quality and patient safety units
   
• Risk management teams
   
• Hospital operations and support services
   
• Healthcare leaders involved in safety initiatives
   

By the end of this certification, participants will be able to:

• Understand the foundations and evolution of patient safety
   
• Apply core patient safety principles in healthcare settings
   
• Identify human, system, and communication-related errors
   
• Use structured tools such as RCA and FMEA
   
• Support reporting, learning, and improvement processes
   
• Promote teamwork and a culture of safety
   
• Participate effectively in patient safety initiatives
   

• Evolution of patient safety
   
• Science of safety
   
• Dimensions of quality and safety
   
• Global and national patient safety priorities
   

• Types of human error
   
• System versus individual blame
   
• Latent and active failures
   
• Introduction to Just Culture
   

• Team-based safety practices
   
• SBAR and structured communication
   
• Creating and sustaining a culture of safety
   
• Patient and family engagement in safety
   

• Reporting systems and near-miss events
   
• Learning from errors
   
• Safety rounds and feedback loops
   
• Ethical considerations in reporting
   

• Root Cause Analysis (RCA)
   
• Failure Mode and Effects Analysis (FMEA)
   
• Identifying improvement opportunities
   
• Measuring safety performance
   

• Rapid response systems
   
• Medication safety fundamentals
   
• Infection prevention basics
   
• Compliance monitoring and indicators
   

• Module quizzes
   
• Case-based exercises
   
• Practical application scenarios
   
• Final certification exam
   

24 hours total

• 16 hours instruction
   
• 8 hours applied activities and case discussions

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The Certified Advanced Patient Safety Fellowship (CAPSF™) is a post-professional fellowship designed for experienced patient safety professionals and healthcare leaders who aim to lead, govern, and transform patient safety at an organizational and system level.

This fellowship moves beyond operational tools and focuses on designing safer healthcare systems, strengthening governance structures, and embedding safety as a strategic organizational priority.

Built for senior professionals, the CAPSF™ emphasizes systems thinking, high-reliability healthcare, advanced human factors, strategic risk management, and executive-level safety leadership.

Participants will develop the capability to influence decision-makers, design sustainable safety frameworks, and lead large-scale patient safety transformation initiatives across hospitals or healthcare networks.

The fellowship requires completion of a real-world patient safety transformation project, ensuring measurable impact and long-term organizational value.

Fellows will be able to:

• design and govern patient safety systems
   
• lead organization-wide safety transformation
   
• integrate safety into strategy, governance, and operations
   
• apply high-reliability principles in healthcare
   
• manage clinical risk at an enterprise level
   
• influence leaders and frontline teams
   
• serve as a patient safety authority and mentor
   

Senior healthcare professionals including:

• Patient Safety Leaders
   
• Quality & Risk Directors
   
• Clinical Chiefs and Medical Directors
   
• Nursing Leaders
   
• Healthcare Executives
   
• Accreditation and governance leaders
   

By the end of the fellowship, participants will be able to:

• Design proactive, system-based patient safety programs
   
• Establish effective patient safety governance frameworks
   
• Apply High Reliability Organization (HRO) principles
   
• Integrate human factors and cognitive safety into system design
   
• Manage strategic clinical risk and legal exposure
   
• Use advanced safety analytics and leading indicators
   
• Lead, coach, and influence patient safety teams
   
• Deliver a sustainable patient safety transformation project
   

• Safety system design
   
• Eliminating latent conditions
   
• Proactive vs reactive safety
   
• Safety by design, not inspection
   

• Board and executive roles in patient safety
   
• Safety governance structures
   
• Strategic safety KPIs and dashboards
   
• Linking safety to strategy and budgeting
   

• Principles of high reliability
   
• Operational excellence and safety
   
• Learning organizations
   
• Reliability vs compliance
   

• Cognitive load and decision fatigue
   
• Human-system interface design
   
• Second victim programs
   
• Advanced Just Culture implementation
   

• Enterprise clinical risk mapping
   
• Risk appetite and prioritization
   
• Sentinel event prevention strategies
   
• Medico-legal risk reduction
   

• Leading vs lagging safety indicators
   
• Predictive safety models
   
• Near-miss analytics
   
• Safety dashboards for executives
   

• Project design and governance
   
• Baseline assessment
   
• Implementation and measurement
   
• Sustainability and spread strategy
   

• Leading change in complex systems
   
• Coaching safety teams
   
• Writing safety policies and frameworks
   
• Becoming a patient safety authority
   

• Advanced case analysis
   
• Leadership reflection assignments
   
• Safety transformation project
   
• Fellowship panel review and presentation
   

40 hours total

• Advanced instruction and workshops
   
• Applied project work
   
• Mentorship and peer review