•  Certified Lean Six Sigma Green Belt (CLSSGB) 

This certification program empowers healthcare professionals and organizations to apply Lean Six Sigma Green Belt methodologies to systematically improve processes, reduce waste, and drive patient-focused outcomes. Participants will gain hands-on experience leading improvement teams and executing impactful projects that align with strategic goals.

• Healthcare quality professionals and coordinators
   
• Department managers and supervisors
   
• Clinical or operational staff involved in process improvement initiatives
   
• Professionals seeking to lead Lean Six Sigma projects in hospitals or clinics
   

By the end of this certification, participants will be able to:

• Understand Lean Six Sigma principles and the roles involved in successful deployment.
   
• Identify the 8 common types of waste in healthcare processes.
   
• Apply the DMAIC methodology (Define, Measure, Analyze, Improve, Control) to solve problems.
   
• Develop project charters and map high-level processes.
   
• Gather the voice of the customer and align solutions with patient needs.
   
• Select appropriate measures, plan and execute data collection, and establish baseline metrics.
   
• Conduct process and data analyses to identify root causes.
   
• Brainstorm, validate, and prioritize solutions while mitigating change risks.
   
• Create monitoring and response plans for sustained improvement.
   
• Document projects effectively and utilize statistical software for analysis.
   

• What Lean Six Sigma is
   
• Roles in Lean Six Sigma projects
   
• Identifying the 8 wastes in healthcare
   

• Characteristics of a worthwhile Lean Six Sigma project
   
• Developing a project charter
   
• Gathering the voice of the customer (VoC)
   

• Building high-level process maps
   
• Selecting key measures and planning data collection
   
• Collecting baseline data
   

• How to conduct process analysis
   
• Data analysis techniques to identify patterns and issues
   
• Validating root causes through appropriate tools
   

• Crafting and filtering solution ideas
   
• Risk assessment and mitigation strategies
   
• Creating detailed implementation plans
   

• Developing monitoring and response plans
   
• Documenting projects and presenting results
   
• Using statistics software to support project outcomes
   

• Knowledge Checks & Quizzes after each module
   
• Case Studies & Practical Exercises applying DMAIC steps
   
• Final Project: Lead a simulated or real healthcare improvement initiative
   
• Certification Exam to validate mastery of concepts
   

• Total: 24 hours
   
  • 16 hours of instruction & workshops
     
  • 8 hours of practical assignments & data analysis labs
     

• In-person workshops with healthcare-specific process improvement labs
   
• Online interactive classes and statistical analysis practice
   
• Blended programs combining online and classroom learning

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Certified Lean Six Sigma Black Belt (CLSSBB)

This advanced certification equips healthcare leaders with comprehensive Lean Six Sigma Black Belt skills to strategically drive large-scale quality improvement projects. Participants will build mastery over statistical tools, leadership facilitation, and coaching techniques to champion continuous improvement across their organizations.

• Healthcare directors, department heads, and quality managers
   
• Experienced Green Belts seeking to advance to Black Belt level
   
• Professionals responsible for leading complex, cross-functional improvement initiatives
   
• Change agents driving Lean Six Sigma culture within hospitals or health systems
   

By the end of this certification, participants will be able to:

• Build on Green Belt knowledge with advanced Black Belt methodologies.
   
• Select, scope, and manage impactful Black Belt-level projects.
   
• Demonstrate influence and facilitation skills to lead teams effectively.
   
• Coach Green Belts and Lean Six Sigma practitioners through all DMAIC phases.
   
• Test measurement systems, conduct sampling, and assess process capabilities.
   
• Perform hypothesis testing to verify theories on root causes.
   
• Design experiments (DOE) to optimize healthcare processes.
   
• Use appropriate control charts for different data types to monitor improvements.
   
• Apply visual management techniques to sustain gains.
   
• Construct and present comprehensive project storyboards to stakeholders.
   

• Integration of Yellow, Green, and Black Belt competencies
   
• Advanced application of Lean Six Sigma in healthcare
   

• Process for identifying and scoping large-scale projects
   
• Aligning with organizational strategy and ROI
   

• Influencing cross-functional teams
   
• Coaching Green Belts through DMAIC phases
   
• Conflict management and leadership communication
   

• Testing measurement systems (MSA)
   
• Sampling strategies and process capability assessments
   
• Conducting hypothesis tests to validate theories
   

• Planning and executing DOE for healthcare processes
   
• Selecting and interpreting control charts for various data types
   
• Applying visual management tools
   

• Building effective project storyboards
   
• Communicating project results to executives and boards
   

• Knowledge assessments throughout
   
• Scenario-based coaching exercises
   
• Advanced statistical case work using healthcare data sets
   
• Capstone: Complete a full Black Belt project with storyboard presentation
   
• Certification exam to ensure Black Belt-level proficiency
   

• Extensive program: Typically 40-60 hours, with
   
  • In-depth workshops
     
  • Individual project mentoring sessions
     
  • Simulation labs for advanced statistical tools
     

• In-person intensive training with project coaching
   
• Online advanced modules with Minitab/SPSS or similar tools
   
• Blended approach to allow real healthcare project execution during the course